Frequently Asked Questions
Everything you need to know about shopping with LPGJets.
What shipping methods do you offer?
We offer standard and expedited shipping options across the country. Delivery times typically range from 3 to 7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase for items in their original, unused condition. Please contact our support team to initiate a return request.
Are your products covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I change or cancel my order after it's placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order may have already entered our fulfillment process.